HouseDraw.uk Cookie Policy

1. About this Cookie Policy

This Cookie Policy explains how HouseDraw.uk uses cookies and similar technologies when you visit or use the HouseDraw.uk website.

Cookies are small text files that may be stored on your computer, mobile phone, tablet or other device when you visit a website.

Some cookies are necessary for the website to operate, while others help us understand how visitors use the website or allow us to provide additional functionality.

This policy should be read together with our Privacy Policy, which explains how we process personal information.

2. What are cookies?

A cookie is a small piece of information stored on your device by a website.

Cookies can allow a website to recognise your device, remember information about your visit and provide certain functionality.

Cookies may be:

• Session cookies – deleted when you close your browser;
• Persistent cookies – remain on your device for a defined period or until deleted;
• First-party cookies – placed directly by HouseDraw.uk; or
• Third-party cookies – placed by another organisation providing a service used by our website.

3. Why HouseDraw.uk uses cookies

We may use cookies and similar technologies for the following purposes:

• to make the website function correctly;
• to maintain website and account security;
• to remember preferences;
• to maintain information during an online transaction or entry process;
• to understand how visitors use our website;
• to identify technical problems;
• to improve website performance and usability;
• to measure the effectiveness of promotional campaigns; and
• where permitted, to support marketing and advertising activities.

4. Categories of cookies

4.1 Strictly necessary cookies

These cookies are necessary for the website or a service requested by you to operate.

They may be used for purposes such as:

• maintaining a secure session;
• processing an entry or transaction;
• remembering information during a multi-step form;
• preventing fraudulent activity;
• maintaining website security;
• remembering cookie-consent choices; and
• providing essential website functionality.

Because these cookies are necessary for a service you have requested, they may be used without consent where permitted by applicable law.

4.2 Preference cookies

Preference cookies allow the website to remember choices you make.

For example, they may remember:

• language preferences;
• display preferences;
• website settings; or
• other choices made while using HouseDraw.uk.

Where consent is required, these cookies will only be placed after you have provided the necessary consent.

4.3 Analytics cookies

Analytics cookies help us understand how visitors use HouseDraw.uk.

They may provide information such as:

• which pages are visited;
• how visitors navigate the website;
• how long visitors spend on pages;
• which devices and browsers are used;
• where visitors arrive at the website from; and
• whether technical errors occur.

Analytics information helps us improve the design, performance and usability of HouseDraw.uk.

Where consent is required, analytics cookies will only be used after you have given the required consent.

4.4 Marketing and advertising cookies

Where used, marketing and advertising technologies may help us understand the effectiveness of advertising campaigns or show relevant HouseDraw.uk advertising.

These technologies may be provided by third-party advertising or marketing platforms.

Where consent is required, these technologies will only be activated after the required consent has been obtained.

5. Cookies currently used by HouseDraw.uk

The exact cookies used by HouseDraw.uk may change as the website and its services develop.

The following table should be maintained to reflect the cookies actually operating on the live website:

Cookie / Technology	Provider	Purpose	Category	Typical duration
UID	HouseDraw.uk	Encrypted Login; User specific functions.	Strictly necessary	Duration: User Specified.
VID	HouseDraw.uk	Anonymous Browser Tracking	Necessary	30 mins.

6. Third-party services

HouseDraw.uk may use third-party services that place cookies or use similar technologies.

Examples may include:

• payment service providers;
• website analytics providers;
• advertising platforms;
• security and fraud-prevention providers;
• social-media services;
• customer-support systems; and
• other technology providers used to operate or improve the website.

The actual third-party services used by HouseDraw.uk should be listed in the cookie table above.

Third-party providers may process information in accordance with their own privacy policies.

7. Cookie consent

Where applicable law requires consent before a cookie or similar technology is used, HouseDraw.uk will request consent before activating that technology.

Our cookie-consent mechanism may allow you to:

• accept all optional cookies;
• reject optional cookies; or
• select the categories of optional cookies that you wish to allow.

Strictly necessary cookies may continue to operate where they are required to provide the website or a service requested by you.

8. Changing your cookie preferences

You can change your cookie preferences using the cookie settings facility provided on the HouseDraw.uk website.

You can also control cookies through your web browser.

Most browsers allow you to view, delete or block cookies through their privacy or security settings.

Blocking certain cookies may affect the functionality of HouseDraw.uk.

9. Browser controls

You can normally configure your browser to:

• block all cookies;
• block third-party cookies;
• delete cookies when the browser is closed;
• notify you when a cookie is being placed; or
• delete cookies that have already been stored.

Because browser controls vary between browsers and devices, you should refer to the help section of your browser for instructions.

10. Similar technologies

HouseDraw.uk may also use technologies that perform functions similar to cookies, such as pixels, tags, local storage or other identifiers.

These technologies may be used for purposes such as website security, analytics, measuring advertising effectiveness or remembering preferences.

Where applicable, these technologies will be treated in accordance with the same legal requirements that apply to cookies and similar technologies.

11. Cookies and personal information

Some cookies may be associated with information that can identify or relate to an individual.

Where cookie information constitutes personal information, we will process it in accordance with applicable UK data-protection law and our Privacy Policy.

For more information about how HouseDraw.uk processes personal information, please see our Privacy Policy.

12. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• changes to the HouseDraw.uk website;
• new cookies or technologies;
• changes to third-party service providers;
• changes in applicable law or regulatory guidance; or
• changes to how we use cookies.

The latest version of this policy will be published on this page together with the date on which it was last updated.

13. Contact us

14. Complaints

If you have a concern about the way HouseDraw.uk uses cookies or similar technologies, please contact us first so that we can investigate and attempt to resolve the matter.

You may also have the right to raise a complaint with the Information Commissioner's Office (ICO).